Online appointment booking & scheduling software for businesses | eTermin
Online appointment booking, online calendar and appointment management

Everything you need for professional appointment scheduling

eTermin combines online appointment booking, online calendar, marketing and customer processes in one flexible scheduling platform – for businesses, service providers and organizations with professional requirements.

Online appointment booking

Enable your customers to book appointments online 24/7 – via website, booking link, social media or Google.

Online calendar

Manage appointments, availability and calendars centrally in eTermin and synchronize them with iCloud, Google, Outlook and other calendars when needed.

Appointment management & organization

Manage services, employees, resources, locations and custom booking rules centrally in one system.

Customer management & marketing

Use customer management, reminders and marketing features to increase loyalty and make processes more efficient

More than 2 million appointments per month

Online appointment booking and scheduling software in use

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Appointments booked online

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Appointments managed with eTermin software

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+ Years

Experience with online appointment software

★★★★★
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+

Reviews average 4.9 out of 5 stars

eTermin is one of the established solutions for online appointment booking in the German-speaking market. Businesses, service providers, public authorities and organizations use the scheduling software every day to manage appointments online, coordinate customers and automate processes.

References

These companies rely on eTermin

Our customers are businesses and service providers of all sizes – from small companies to globally operating corporations across a wide range of industries. The following companies represent a small selection of some of our well-known customers:

Coca-Cola Hellenic
American Express
Forstinger
Roche
DAL Deutsche Leasing
Arbeiterkammer Österreich
Land Niederösterreich
Boehringer Ingelheim
Dräger
Swiss
VBZ Zürich
Miele
T-Systems
Jura
Uvex
Handwerkskammer Hamburg
Continental
Bechtle
Zeiss
Medion
Online appointment booking software

Online appointment booking in practice – how eTermin works

See how your online appointment booking works in practice:
Customers choose services, staff and appointments directly online – automated, 24/7 and with no additional effort.

The online booking page can be flexibly adapted to your corporate design as well as to custom features, booking flows and texts.

Typical use cases

Online appointment booking for every use case

Whether you want more bookings, less phone workload or more efficient processes – eTermin supports businesses, service providers and organizations in digital appointment management.

Less phone work & effort

Customers book appointments online themselves – 24/7. This reduces phone calls, relieves staff and saves valuable time in day-to-day operations.

More bookings & utilization

Online appointment booking lets customers book anytime. Available time slots are used optimally and revenue increases.

Reduce no-shows

Automatic email and SMS reminders help ensure appointments are kept and cancellations are significantly reduced.

Multiple staff & locations

Manage complex appointment structures with multiple employees, locations and resources centrally in one scheduling platform.

Custom booking processes

Create custom appointment types, forms and rules – perfectly tailored to your industry and your workflows.

Integration with website & systems

Integrate online appointment booking seamlessly into your website and connect eTermin to your existing systems.

Flexible online appointment booking for different requirements

A modern online appointment booking solution must adapt to the processes of each business. While medical practices, therapists or public administration often require complex appointment types, forms and multiple employees, businesses in beauty, consulting or automotive often focus on simple booking, strong utilization and a professional external appearance.

With eTermin, businesses, service providers and organizations digitize their appointment scheduling while reducing manual effort at the same time. From simple online booking and automated reminders to custom booking workflows with multiple locations, resources and rules, the scheduling software can be flexibly adapted to the specific use case.

Industry solutions

Online appointment booking – also for your industry

With eTermin, businesses, medical practices, service providers and public institutions digitize their appointment scheduling. Online appointment booking can be tailored to any industry – from medical practices, beauty studios and consulting firms to automotive, trades, public administration and recruiting.

Whether you run a medical practice, trade business, consulting firm, public institution or a business with multiple locations – eTermin can be flexibly adapted to different scheduling processes.

Scheduling software for industry-specific requirements

Modern scheduling software must adapt to the processes of each specific industry. While medical practices or therapists often require complex appointment types, multiple practitioners and individual queries, hair salons, beauty studios or automotive businesses primarily focus on simple online appointment booking and optimal utilization.

eTermin offers flexible online scheduling for businesses, service providers and public institutions. From simple appointment assignment to complex booking workflows with multiple locations, employees, resources and forms – the scheduling software can be tailored precisely to your requirements and sustainably increases efficiency, customer satisfaction and revenue.

Typical use cases include appointment booking for medical practices, online schedulers for consultants, scheduling software for tradespeople, digital appointment management in public administration as well as appointment workflows in recruiting and HR.

Customer testimonials

Experiences with eTermin – the scheduling software for online appointment booking

From small businesses to enterprises: companies, service providers and organizations use eTermin for online appointment booking and appointment management. These customer stories show how the software automates processes, reduces phone workload and sustainably increases utilization.

Roche
Swiss
Continental
Bechtle
Arbeiterkammer Österreich
Rose Bikes
Click on the video and discover how Mr. Toppelreiter became a satisfied eTermin customer after testing numerous appointment software solutions.

“I can recommend eTermin’s online appointment scheduler without hesitation. Online appointment booking works reliably, saves an enormous amount of time and at the same time offers a very wide range of features.”
We offer our customers a wide range of services. For example, customers can book an appointment online for bicycle pickup, bike repairs or bike consultations. Our appointment software gives us the flexibility we need. Managing multiple locations is no problem either.
By automatically collecting customer feedback through online appointment booking, we can continuously improve our service and increase customer satisfaction.

Using the documented API, we display the next available appointments in our BIKETOWN stores and create waiting lists, so customers can immediately see when it is their turn.
Anne Klein-Übbing

Anne Klein-Übbing ROSE Bikes GmbH

We have been using eTermin at Roche Pharma AG for several years to manage a wide range of internal bookings for occupational health, works council appointments and events. We keep discovering new areas where we can use eTermin. The appointment scheduler is very well received by our employees. I would particularly like to highlight the following points:
• eTermin offers a wide range of configuration options for many different use cases
• The logical structure of the configuration
• The ability to collect feedback
• Fast and responsive support
• Cost-effective and pays for itself very quickly
• The tool is user-friendly
Bernd Müller

Bernd Müller Roche Pharma AG

"We have been able to make our reservation process significantly more efficient by using the eTermin scheduler.

By now, the majority of our guests book their appointments in our spa and restaurants independently.

Our workload and the related costs have been reduced considerably."
Spa & Wellness

Peter Gross Seehotel Töpferhaus

“The key advantages of eTermin are the extensive options for tailoring appointment scheduling precisely to individual requirements and for managing completely different use cases in one system (for example, events as well).

eTermin stands out in particular through first-class support and the continuous expansion of an already extensive feature set. For our citizens, it provides a clear and intuitive interface for booking appointments – around the clock and without waiting in a queue.

The feedback has been extremely positive, and online appointment booking was adopted very quickly. This means significant relief for our staff, whose phones had previously been ringing continuously."
Unternehmen

Jan Latza Stadt Dülmen ­Organisation und ZVS

"eTermin is my best decision of the past year and a huge relief for me, because I now save around 10 hours per month on appointment coordination, rescheduling and cancellations.
I save another 10 hours through automated invoicing – absolutely fantastic. This also saves me personnel costs.

I am thrilled, more than convinced, and recommend eTermin without reservation."
Praxis

Dr. Goldberg Rhein-Main-Fachpraxis und Rhein-Main-Fachakademie

Case study

Digital
medical practice

Dr. med. Niels Freitag

Dr. med. Niels Freitag
Physician and entrepreneur

"...eTermin does not write
sick notes
and never goes on vacation"

How does Dr. Niels Freitag win new patients automatically while also receiving more and better reviews?

Dr. Niels Freitag is a physician specializing in aesthetic treatments. His motto is: “If it is done well, you do not see it.”

Although he enjoys helping people regain confidence, he and his staff were increasingly overwhelmed by administrative tasks. The skilled professionals he hired had to spend more and more time coordinating appointments and supporting patients.

In addition, patients often arrived unprepared for consultation appointments: necessary paperwork such as questionnaires, privacy notices and similar documents was completed on-site, which reduced valuable consultation time.

All these manual processes consumed far too much time. The result: the patients were frustrated, he was frustrated, and his team was frustrated.

Today, a large part of these manual tasks is automated. His employed specialists can focus again on their core responsibilities, patients are delighted, and Niels can advise each patient in depth.

Play YouTube video

The results in the first year after implementation

0%

More pre-filled questionnaires

0%

Fewer missed appointments

0

Working days saved

Pricing & packages

The right package for every need

From simple online appointment booking for solo professionals and small businesses to customized enterprise scheduling software for corporations and organizations.

Lite
€ 19*

Lite

Lite gives you all essential features for a professional start with online appointment booking.

  • Online appointment booking via website, link and social media
  • Automatic appointment confirmation and reminders
  • Customer management
  • Statistics
  • EU GDPR-compliant
* Price per month
Enterprise
Price on request

Enterprise

For individual requirements, complex system landscapes and higher security or integration needs.

  • All features of the Lite & Pro packages +
  • Custom development
  • Single sign-on / OpenID / advanced integration
  • Priority support
  • Suitable for companies, enterprises and public authorities

* The listed prices are for businesses and are monthly usage fees plus applicable VAT.

All packages can be flexibly expanded and adapted to your requirements.

View all pricing and features in detail
Get started now

Award-winning online appointment scheduler for businesses and service providers

Try eTermin for free or discover the right solution for your requirements – from solo professionals to businesses, organizations and corporations.

GDPR-compliant, hosted in Germany and with personal support in your language.

Innovationspreis IT 2018 Innovationspreis IT 2017 Innovationspreis IT 2016

eTermin is 100% GDPR-compliant

Data processing within the EU

Server location in Germany

in Frankfurt am Main

Personal support in your language

including help with initial setup